Shock resistant since day one

Contact

Before launch: add the trading address below. UK e-commerce regulations (reg 6) require a name, a geographic address and an email to be easily and permanently accessible — an email alone is not enough. This does not have to be a home address: a virtual office or mail-forwarding service that gives you a real street address satisfies the requirement. A bare PO Box generally does not. Delete this note once the address is in.

Questions, corrections, tip-offs, or something we should be covering — all welcome. One person reads this inbox, so please pick the right heading below and you’ll get a faster answer.

Contact details

G-Shocked is an independent site run by one person in the UK. It is not a limited company, so there is no company number or VAT number to publish.

Corrections

If something here is wrong, tell us and we will fix it. Corrections get a dated note on the article rather than a silent edit, so you can see what changed and when.

The most useful corrections come with a source — a Casio module number, a manual, a spec sheet, a press release. “That’s not right” is a start; “that’s not right, and here is the module 3229 manual” gets fixed the same day.

Press and PR

Release information, product news and images are welcome. Please send them by email rather than through a portal that needs an account.

Two things worth knowing before you get in touch:

  • Coverage is never for sale. We do not accept payment, gifts or affiliate terms in exchange for a review, a score, a link, or a place in a roundup.
  • If a watch is supplied for review, that is disclosed clearly in the article itself, at the top, not in a footnote. Supplying one buys coverage that says it was supplied — nothing more.

Sponsored posts, “guest articles” with links baked in, and link insertions into existing articles are all declined. Please do not follow up on these; they will not be answered.

What we cannot help with

These come up a lot, and the honest answer is that we are not the right people to ask:

  • Is my G-Shock genuine? Authentication needs the watch in hand. Casio’s regional service centre is the right first call.
  • What is my watch worth? We do not value watches or comment on individual sales.
  • Repairs, batteries and straps. Casio service, or a watchmaker who has handled resin cases before.
  • Warranty claims. Between you and the retailer or Casio — we have no standing in it.

Response times

This is a side project, not a newsroom. Most email gets a reply within a few days. Corrections jump the queue.

Newsletter and your data

To unsubscribe, use the link at the bottom of any email we send. For access to your data, correction or deletion, email the address above and say what you want — see the privacy policy for the detail.